Terms & Conditions

Last updated: May 03, 2026

These Terms & Conditions govern use of the Georgia Aquarium Tickets booking page and purchase flow. By selecting tickets, submitting booking details, or proceeding to PayGlobal checkout, you agree to these terms.

1. Ticket Page Purpose

This static website presents ticket categories for Georgia Aquarium experiences in Atlanta, Georgia, including General Admission, Behind-the-Scenes Tour, Animal Encounters, and VIP Experience. Availability, times, program format, age rules, and operating hours may vary by date.

2. Ticket Categories and Pricing

Displayed prices are presented in U.S. dollars unless a configured gateway returns a different currency or symbol. General Admission may include Adult, Child, and Senior tiers. Specialty experiences are priced per guest. Taxes, fees, and gateway charges may be added at checkout where applicable.

3. Booking Details

You are responsible for ensuring that the selected date, ticket category, quantity, name, email address, and phone number are accurate before payment. Incorrect contact details may delay or prevent delivery of confirmation information.

4. Payment Through PayGlobal

When you click the payment button, the website creates a payment URL using order details and redirects you to PayGlobal or the configured payment gateway. Payment approval, card processing, fraud checks, and transaction confirmation are handled by the payment provider.

5. Confirmation and E-Tickets

After successful payment, confirmation details are generally sent to the email address provided during booking. You may need to present a mobile or printed confirmation at arrival. Entry remains subject to the applicable admission policies, safety rules, and capacity restrictions.

6. Cancellations, Changes, and Refunds

Cancellation, refund, and change eligibility may depend on the ticket type, visit date, payment provider rules, and applicable attraction policies. Specialty tours, encounters, and VIP products may have limited capacity and stricter change rules.

7. Guest Responsibilities

Guests must follow posted rules, safety instructions, staff directions, age and accessibility requirements, and animal welfare guidelines. Programs involving animal encounters may be modified, delayed, or canceled for animal care, safety, weather, operational, or veterinary reasons.

8. Website Availability

We aim to maintain accurate and available booking information, but the website may be interrupted or contain errors. We may update pricing, content, integrations, or ticket descriptions at any time without prior notice.

9. Limitation of Liability

To the maximum extent permitted by law, this website and its operators are not liable for indirect, incidental, consequential, or punitive damages arising from use of the page, payment gateway errors, delayed confirmations, event changes, or inability to access the site.

10. Intellectual Property

The website layout, generated imagery, logo placeholder, text, styling, and scripts are provided for this ticket page package. Third-party names, marks, and payment services remain the property of their respective owners.

11. Spanish Notice

Estos Términos y condiciones regulan el uso de la página de reserva. Al seleccionar boletos, enviar datos de reserva o continuar al pago con PayGlobal, usted acepta que la disponibilidad, los horarios, los programas y las reglas de entrada pueden variar por fecha y tipo de boleto.

12. Contact

For questions about an order, please use the contact details provided in your payment receipt or booking confirmation.